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Scott Ridgway, Senior Applications Engineer

Spend an hour online on Thursday, October 19th when Adapt’s Scott Ridgway explores a number of common tools within the PureConnect platform to make your supervisors and agents more efficient and effective. Take a step towards becoming a PureConnect power user by learning more about:

• Advanced features within Interaction Desktop and Interaction Center Business Manager
• Other PureConnect features you may or may not know about that can help improve productivity in your contact center
The Interaction Connect web client

 

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