Outbound & Campaign Dialing

Make outbound dialing even more powerful.

As a predictive dialer system, Interaction Dialer offered by Adapt easily pre-integrates to the Customer Interaction Center (CIC) for outbound and blended predictive dialing and simplified campaign management. Interaction Dialer extends functionality for intelligent campaign staging, advanced call scripting, compliance options, and more.

But the real advantage of Interaction Dialer and CIC is the power they deliver for virtually any outbound environment — contact centers, outsourcers, collections — and for predictive dialing scenarios of all kinds.

Campaign monitoring and compliance

The best defense against regulatory violations and fines is an effective compliance plan. Ask Adapt to show you the tools that can assist in complying with U.S. and international sales and collections regulations. Interaction Dialer helps your business keep campaign compliance in check.

Cloud-based or on-premises

Automating contact center operations has never come with so many options. Adapt makes Interaction Dialer available as a premises solution, a hosted solution at a fixed monthly cost, and a managed service.

Adapt does it all.

 

Downloads

 

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