Adapt’s Omnichannel Solution for Business Communications
Adapt configures, installs and supports the proven and innovative SIP-based, open standards, IP-PBX and contact center solution from Interactive Intelligence Inc. These proven IP-ready communications tools are designed for every aspect of sales, marketing, customer service and the contact center. We also deliver the enterprise-wide IP telephony solution with voicemail, unified messaging and self-service speech recognition. All are complete solutions that contribute to your business success.
Our proven SIP-based solutions are designed from the ground up to provide an all-in-one solution that handles each of your businesses’ communication needs from a single integrate platform. Innovative, award-winning functionality provides unsurpassed performance on a unified platform. This makes it easier for you to maintain, administer and back-up your system. An extremely popular modular design has allowed thousands of companies to add proven, compelling, game-changing applications when their business needs suddenly change.
See contact center agent-customer video solutions offered by Adapt and our partners ID Solutions and Vidyo.
- Reduced operational and support costs
- Unified communications systems that simplify the way you do business
- Advanced, integrated software applications that empower your employees to work efficiently from any location, using any form of communication.
Interaction Analyzer for speech analytics
Interaction Optimizer for workforce management