UCCollaborate 2017-05-23T09:36:03+00:00


Adapt offers the best in cloud technology with PureCloud, the first cloud platform built using a microservices architecture atop Amazon Web Services. Each microservice operates independently, maximizing uptime. PureCloud Collaborate and PureCloud Communicate are unbeatable cloud-based UC and Collaboration solutions. You can easily get these feature-rich software-as-a-service options up and running much faster than traditional premises-based solutions; scale up or down as you need; and you have no contractual commitment. With Genesys/Interactive Intelligences’ PureCloud Collaborate and PureCloud Communicate, and Adapt’s expertise at getting you the most from its features; it’s easy to keep your internal and external communications on the cutting edge.

Help Your Team Work Better and Better Your Teamwork

PureCloud Collaborate and PureCloud Communicate enable your team to work more efficiently. PureCloud Collaborate delivers real-time collaboration tools that connect people with group chat, instant message, video conferencing, shared documents, and location services. PureCloud Communicate builds on Collaborate’s user features and integrates UC telephony services into one interface. Your team wins with multiple, mobile communication channels, beyond email and the phone. The single interface makes finding past communication with team members or customers easy. These two solutions improve your employee’s work day experience and your customer’s contact center experience.

PureCloud Collaborate:
Real Time Collaboration Tools

  • Company Directory and Reporting Hierarchy
  • Presence and Location Management
  • Rich 1to1/Group Text Chat
  • WebRTC-based Voice and Video Conferencing
  • Screen & Application Sharing
  • Document Storage and Sharing
  • Mobile Apps (iOS, Android)

PureCloud Communicate:
IP Telephony Services Features

Includes PureCloud Collaborate Features plus:

  • Voice Mobility – use office, home or mobile phone
  • Conference Calling
  • Chat During a Call
  • Call History
  • One Location for Voicemails, Faxes and Documents